Crta. Timibucar 20 - 38700 - Santa Cruz de La Palma
+34 606 911 507

Private Policy

Who we are

The head of HOLIDAY HOMES LA PALMAwith its domains www.viviendasvacacionaleslapalma.com, www.viviendasvacacionaleslapalma.es, www.vvlapalma.com and www.vvlapalma.es (hereinafter, VIVIENDAS VACACIONALES LA PALMA) is María N. Pérez García, with address at Crta. Timibucar 20 - 38700 Santa Cruz de La Palma, with NIF: 42.180.324-A (info@vvlapalma.com).

The address of our website is https://www.viviendasvacacionaleslapalma.com and features SSL certificate (Secure Socket Layer) .

What does SSL do?

An SSL certificate encrypts all information going in and out of your website, ensuring that it is protected from third parties trying to access it.

What personal data we collect and why we collect it

Communication of data to law enforcement agencies:

Establishments shall report information on their guests to law enforcement agencies.

We do not collect personal data on the website. We only collect data at the time of registration, to be sent to the competent authorities, the booking data is sent in electronic format to the Data Processing Centre of the Directorate General of the Police and the Directorate General of the Civil Guard, as appropriate. The addresses are:

Police: https://webpol.policia.es/e-hotel/
Guardia Civil: http://hospederias.guardiacivil.es

Comments

When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to aid spam detection.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website you should avoid uploading images with location data (GPS EXIF) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also set a number of cookies to store your login information and screen display options. Login cookies last for two days, and display options cookies last for one year. If you select "Remember me", your login will last for two weeks. If you log out of your account, your login cookies will be deleted.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the ID of the article you have just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our website only uses embedded content from the Airbnb platform. The use of the Airbnb Platform is subject to the Airbnb Privacy Policy and its Airbnb Cookie Policyas well as those of Google Maps/Google Earth is subject to the Additional Google Maps/Google Earth Terms of Service and to the Google Privacy Policy.

We also use embedded content from our Rent a Car partners Acoron which is subject to its General terms and conditions and its Cookie Policy.

For routes and activities we use embedded content from La Palma Transfers & Tours via its booking engine Turitop which is subject to Privacy Policy and Cookie Policy.

Analytics

The analytical data is recorded by our hosting service provider. Ionosrecording only the visits, time of duration and origin.

Who we share your data with

We do not collect personal or navigation data and therefore do not share any data with third parties.

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognise and approve successive comments automatically rather than keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Site administrators can also view and edit that information.

What rights you have over your data

If you have an account or have left comments on this website, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include any data that we are required to retain for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked by an automatic spam detection service.

Your contact information

We do not share your contact information with third parties.

Additional information

How we protect your data

Via SSL certificatewhich encrypts all information going in and out of this website, ensuring that it is protected against third parties trying to access it.