Crta. Timibucar 20 - 38700 - Santa Cruz de La Palma
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In compliance with the new DECREE Law 17/2020 of the Government of the Canary Islands dated 29 October 2020 on Extraordinary measures in the field of tourism to cope with the effects of the health and economic crisis caused by the COVID-19 pandemic.
In the Canary Islands we work hard every day to make sure that you can visit us with the highest standards of safety, hygiene and quality.
In order to preserve the low epidemiological incidence of the archipelago and to ensure the sustainability of tourism activity, it is imperative that all visitors over 6 years of age, who do not come from the Canary Islands, prove by means of a certificate the realisation of a diagnostic test for active infection with COVID-19 with a result of negative carried out within the last 72 hours and approved by the health authorities.
This certificate will be required to check in this and any other tourist accommodation in the islands. You may show a digital or hard copy of it and it must contain the date and time the test was taken, the identity of the individual taking it, the laboratory responsible for verification and the nature of the laboratory, and the negative result.
Such a certificate shall not be required from non-residents who can prove - by means of their travel document - have stayed on the territory of the autonomous community of Canary Islands the 15 days prior to the date of access to this tourist accommodation and that in addition, they have had no COVID-19 compatible symptoms during this period.
The canary residents must prove their status as such and declare under their responsibility that they have not left the Canary Islands in the 15 days prior to their arrival at the establishment and that they have not presented symptoms compatible with COVID-19 during this period.
As an exception, if you state that you are willing to take a diagnostic test, we will provide you with details of the nearest authorised centre and we will allow you to enter and stay for the minimum time required to get your results. You will not be able to leave your accommodation unit until the results are received.
We recommend that you download and keep active during your stay on the islands, as well as during the 15 days immediately following your return to your place of origin, the mobile application for contagion alert. COVID RADAR.
In compliance with the new DECREE Law 17/2020 of the Government of the Canary Islands dated October 29, 2020 on Extraordinary measures in tourism to face the effects of the health and economic crisis produced by the pandemic caused by COVID-19.
In Canary Islands, we work intensely every day to ensure you can visit us in maximum comfort. conditions of safety, hygiene and quality.
To maintain the archipelago's low incident rate for the pandemic and guarantee the sustainability of our tourist activity, all visitors over the age of six who are not arriving from Canary Islands must present a certificate that is officially recognised by the healthcare authorities to show that they have tested negative for active COVID-19 infection in the past 72 hours.
This certificate will be required to check in this and any other tourist accommodation in the islands. You may show a digital or hard copy of it and it must contain the date and time the test was taken, the identity of the individual taking it, the laboratory responsible for verification and the nature of the laboratory, and the negative result.
This certificate will not be required for non-residents who show proof (in the form of a travel document) that they have been in Canary Islands territory for the 15 days prior to the date they are checking into this tourist accommodation and that they have not had any symptoms of COVID-19 during that time.
Canary Islands residents must show proof that they are such and declare, under their own responsibility, that they have not left Canary Islands in the 15 days prior to arriving at this establishment and that they have not had any symptoms of COVID-19 during that time.
As an exception, if you state that you are willing to take a diagnostic test, we will provide you with details of the nearest authorised centre and we will allow you to enter and stay for the minimum time required to get your results. You will not be able to leave your accommodation unit until the results are received.
We recommend downloading and keeping the COVID RADAR contagion notification app enabled on your mobile during your stay in the islands and for the 15 days immediately following your return to your place of origin.
